N1Hawk Privacy Policy

1. Data Controller and Contact Information

Vertali Group currently serves as the data controller for personal information collected through the Services. Vertali will maintain that role until N1Hawk, LLC is incorporated, executes a written data governance assumption agreement, and demonstrates implementation of equivalent or stronger security controls. On that effective date, N1Hawk, LLC will become the primary data controller for new processing activities while Vertali continues to manage historical records generated before the transition.

During the changeover, Vertali and N1Hawk, LLC will use encrypted transfer channels, updated access logs, and joint access reviews to ensure personal information is migrated securely. Vertali will retain responsibility for safeguarding any data that remains on legacy infrastructure and for remediating incidents tied to pre-transition processing. N1Hawk, LLC will assume obligations for ongoing user support, incident response, and regulatory reporting once it becomes active.

Questions about this Privacy Policy, requests to exercise data subject rights, or concerns about our data practices should continue to be directed to Vertali until we announce the successor contact points listed below. Replacement contact information will include the N1Hawk, LLC privacy office address, a dedicated compliance email domain, and updated telephone routing for privacy escalations. We will communicate those details through official N1Hawk channels at least thirty (30) days before the handoff.

Vertali Group Privacy Office 111 N Orange Ave Orlando, FL 32801 United States

Vertali Group Headquarters 113 South Monroe Street Tallahassee, FL 32301 United States

You may also contact us through the official support channels listed on the N1Hawk website. We may require additional information or proof of identity to verify and fulfill your request, and we will provide clear instructions for contacting the N1Hawk, LLC privacy team once the new entity is authorized to respond directly.

2. Categories of Information We Collect

We collect information directly from you, automatically through the Services, and from third parties, including partner platforms, sponsors, and service providers. The specific data we collect depends on how you interact with the Services and the features you use.

• Account and profile data. This includes your name, username, email address, phone number, password, avatar, demographic details, time zone, communication preferences, and any optional profile fields you submit.
• Transactional data. We collect purchase history, tipping activity, subscription status, fulfillment records, payment method tokens, billing addresses, shipping addresses, and tax-related details necessary for processing transactions.
• Engagement data. This includes chat messages, forum posts, support tickets, survey responses, event registrations, loyalty program activity, referral codes, contest entries, and direct communications with Vertali staff or moderators.
• Technical data. We collect device identifiers, IP addresses, browser type, operating system, language settings, access times, referring URLs, diagnostic logs, crash reports, and interaction metrics derived from cookies, pixels, tags, SDKs, and similar technologies.
• Audio-visual content. We may capture or receive video, audio, photographs, and livestream recordings that include your likeness or voice if you appear on camera, participate in events, or submit content to the Services.
• Partner data. When you connect external accounts or interact with sponsors, merch partners, payment processors, analytics providers, or social platforms, we may receive identifiers, engagement statistics, eligibility confirmations, or other relevant information as authorized by you or permitted by the partner’s policies.
• Sensitive data. In limited circumstances, we may process government-issued identification, date of birth, or other sensitive information for identity verification, age gating, fraud prevention, or regulatory compliance. We do not intentionally collect or process special categories of personal data (such as health, biometric, or union membership data) unless you voluntarily provide it for a specific purpose and consent to its use.

3. How We Use Personal Information

We process personal information for purposes that are compatible with the context in which the information was collected, consistent with your expectations, and supported by a lawful basis under applicable data protection regulations.

• Service delivery. We use personal information to create and maintain accounts, authenticate users, process transactions, fulfill orders, deliver rewards, provide event access, personalize experiences, and operate the Services.
• Safety and security. We monitor activity, prevent fraud, enforce community guidelines, conduct risk assessments, investigate suspicious behavior, and protect our users, partners, and intellectual property.
• Communications. We send transactional emails, security alerts, policy updates, marketing messages (where permitted by law), event invitations, and customer support responses. You may opt out of marketing communications without affecting essential notices.
• Analytics and improvement. We analyze usage trends, measure campaign performance, evaluate feature adoption, optimize user experience, and conduct research to enhance the Services and develop new offerings.
• Legal obligations. We retain and disclose information as necessary to comply with tax, accounting, auditing, sanctions screening, law enforcement requests, dispute resolution, and other legal requirements.
• Business operations. We process data to manage relationships with sponsors, affiliates, and partners; support strategic planning; facilitate mergers, acquisitions, or corporate restructurings; and maintain business continuity.

4. Cookies, Tracking Technologies, and Preferences

We use cookies, local storage, software development kits, pixel tags, and similar technologies to operate the Services, remember preferences, authenticate users, prevent fraud, deliver personalized content, and measure campaign performance. Some of these technologies are essential for the Services to function, while others are optional and may be disabled through your browser or device settings.

You can manage cookie preferences by adjusting your browser controls, modifying device privacy settings, or using consent management tools where required by law. Disabling certain cookies may limit functionality, such as remembering login sessions, enabling chat features, or processing purchases. Third-party analytics and advertising providers may use cookies to collect information about your online activities over time and across different websites. We do not control third-party tracking technologies, and their use is subject to the providers’ policies.

5. How We Share Information

We share personal information with trusted partners, service providers, and other parties when necessary to deliver the Services, comply with legal obligations, or protect our rights. We require recipients to implement appropriate safeguards and use personal information only for authorized purposes.

• Service providers. We engage payment processors, hosting providers, analytics vendors, customer support platforms, marketing agencies, fulfillment centers, cloud infrastructure providers, and security consultants who process personal information on our behalf subject to confidentiality obligations.
• Partners and sponsors. When you engage with co-branded content, partner activations, affiliate offers, or sponsor campaigns, we may share relevant information to facilitate the collaboration, verify eligibility, deliver perks, or measure performance, consistent with your choices and applicable law.
• Community visibility. Depending on your privacy settings, certain profile information, chat messages, or community contributions may be publicly visible or shared with other users. You should exercise caution when sharing personal information in public areas of the Services.
• Legal and compliance disclosures. We may disclose information to regulators, government authorities, law enforcement, courts, or other parties when required by law, to enforce our agreements, to respond to legal process, to protect users and community members, or to prevent harm or fraud.
• Corporate transactions. We may share information during negotiations or in connection with a merger, acquisition, financing, asset sale, bankruptcy, or other strategic transaction. We will continue to protect personal information in accordance with this Privacy Policy and applicable law.

6. International Transfers

The Services are operated from the United States, and personal information may be stored or processed in the United States or other jurisdictions where we or our service providers operate. By using the Services, you understand that your information may be transferred to countries that may not provide the same level of data protection as your home jurisdiction.

When required by law, we implement safeguards for cross-border data transfers, such as standard contractual clauses, data processing agreements, or certifications recognized by regulatory authorities. We also evaluate the legal landscape of destination countries and take steps to protect personal information during transit and storage.

7. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods vary depending on the type of data, regulatory requirements, and operational needs.

We employ administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls, encryption, network monitoring, secure development practices, training for personnel, and incident response protocols. Despite these efforts, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your credentials and promptly notifying us of any suspected compromise.

8. Your Privacy Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, portability, restriction of processing, objection to certain processing activities, and the right to withdraw consent. You may also have the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us using the details in Section 1. We will respond to verified requests within the timeframe required by applicable law. If we cannot fulfill a request, we will provide an explanation subject to legal limitations. You may designate an authorized agent to submit a request on your behalf, provided the agent presents proof of authorization and we can verify your identity.

We do not sell personal information for monetary consideration. We may share personal information with partners for cross-context behavioral advertising or joint marketing in a manner that could be considered a “sale” or “sharing” under certain privacy statutes. Where required, we will honor opt-out preferences submitted through recognized signals or platform controls.

9. Children’s Privacy

The Services are not directed to children under thirteen (13) years of age, and we do not knowingly collect personal information from children without verifiable parental consent. If we discover that a child has provided personal information in violation of this policy, we will take steps to delete the information promptly. Parents or guardians who believe their child has provided personal information may contact us to request deletion.

10. Third-Party Links and Features

The Services may include links to third-party websites, plug-ins, social media features, or partner tools that operate independently of Vertali. Your interactions with these third parties are governed by their respective privacy policies and terms. We encourage you to review those policies carefully, as we do not control and are not responsible for the privacy practices of third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or operational considerations. When material updates occur, we will revise the “Updated” date, provide notice through the Services, or communicate with you directly. Your continued use of the Services after an update becomes effective signifies acceptance of the revised policy.

12. Contact and Escalation

If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information, please contact us using the information provided in Section 1. We will investigate and respond in accordance with applicable law. If you are dissatisfied with our response, you may have the right to escalate the matter to a data protection authority or seek other remedies available under law.